“James” living with service was developed as an innovative living concept in response to the increasing need of committed people for more living quality and greater well-being in urban areas. First established in 2007 for a large development of the real estate fund UBS (CH) Property Fund – Swiss Mixed «Sima» in Zurich Albisrieden, the concept evolved and adapted to current needs. In terms of sustainable development, “James” makes an active contribution, picks up on trends and provides solutions.
Each resident of a “James” apartment building is provided with an on-site concierge and associated with this, various services included in the rental price, such as the reception of guests, the receiving of shipments or restaurant reservations.
Have your visitors welcomed by “James” at his concierge box during the presence time or enjoy further integrated services such as the receiving of flower deliveries and online shopping deliveries. If required, “James” will also be happy to make restaurant reservations for you or procure the desired event tickets. In addition, there are also extensive low-cost à la carte services available, such as a laundry service, apartment cleaning or even a troubleshooter service.
Not everywhere there is the possibility for an on-site concierge. However, with the innovative “e-James” service app, there is the option of a purely technical solution in order to still be able to take advantage of many “James” advantages even without a physical concierge on site. The connection of the “James” services and the access to the interactive parcel box distinguishes the “e-James” service app from a conventional tenant app.
- Parcels can be received via the parcel box even if no one is at home and you are informed via “e-James”.
- In case of special events, such as lift repair, a push message is sent via “e-James”
- Direct contact with property management is ensured with a ticketing system
From apartment cleaning to holiday services to practical energy-saving tips – the “e-James” service app makes everyday life easier for residents with access to many useful services.
On the one hand, it guarantees the tenant the fastest possible contact with the property management, but on the other hand, it also offers the property management a direct communication channel; e.g. for ‘push messages’ in case of event messages. All information about the apartment, including all operating instructions, can be accessed at any time. “e-James” also offers access to the fee-based so-called “James” services such as laundry/ironing service, apartment/window cleaning, vacation replacement or troubleshooter. Practical tools such as public transport schedules, online reservations (e.g. for the car-sharing car in the vicinity), an electronic mailbox for parcel deliveries and new trends such as the sharing economy (e.g. ‘Sharely’) are also available with the innovative app.
Besides "James" services (additional services ) such as laundry service......etc. other useful elements are available:
Sending parcels as well as returns are handled easily and conveniently by the Postbox. Instead of a concierge, the Post Box receives parcels when you are not at home. It stores shipments securely, informs recipients about the delivery and hands over the shipment after PIN entry.
- All floor plans and plans of the respective apartment can be accessed and viewed here
- All operating instructions for the devices in the respective apartment are always handy here
- Tips and tricks for reducing energy consumption
- Ticketing system for claims
- Local Information
- Public transport schedules
- Emergency numbers
- Free TV
- Push notifications for event reports from the management